U.S. Investigating Why Delta Passengers Were Kept on Plane in Extreme Heat

July 20, 2023
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She later added, “I am just shook.”

In a clip posted by Ms. Garvin, the captain appears to make an announcement apologizing to those aboard for the extreme heat. Eventually, passengers disembarked because “too many people were sick and they want to try and cool down the plane,” Ms. Garvin said, noting that passengers were then told that the crew had fallen ill.

Another passenger said on Instagram that she had run out of food and diapers for her baby, but that despite the heat, he had managed to remain calm. Others reported that Delta had not provided them with any water and that the bathrooms had been closed.

Delta Air Lines did not immediately respond to requests for comment on Thursday night but told ABC News it was investigating the incident.

“We apologize for the experience our customers had on Flight 555 from Las Vegas to Atlanta on July 17, which ultimately resulted in a flight cancellation,” the company said in a statement. “Delta teams are looking into the circumstances that led to uncomfortable temperatures inside the cabin, and we appreciate the efforts of our people and first responders at Harry Reid International.”

Source: The New York Times